Get in touch

Stuck on something, or just have a question? The quickest way to reach us is WhatsApp — a real person on our team will get back to you.

We are here to help

Message us on WhatsApp

Account setup, deposits and withdrawals, setting your limits, or how a particular game works — whatever it is, drop us a message and we will sort it out. No call centre scripts, no runaround.

Support runs every day. We usually reply within a few minutes during busy hours, and always as soon as we can outside them. If your question is about a transaction, have your account username handy so we can help faster.

Chat on WhatsApp

Other ways to reach us

WhatsApp support

The fastest option. Tap the button and start a chat.

Email

Write to support@mazaplay.live for anything that is not urgent.

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Help topics

Our How to Play guide answers a lot of common questions.

For help setting a cool-off or self-exclusion on your account, message us and we will apply it straight away. See our responsible gaming guide.

Not a member yet?

Create your MazaPlay account in a couple of minutes and reach support any time you need it.

Sign up for MazaPlay